Privacy Policy

At KELLEYAUS PTY LTD (“we,” “us,” or “our”), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

1. Information We Collect
We collect personal information that you voluntarily provide to us when you:

Express an interest in our products (e.g., modular homes, containers, outdoor gear).

Contact us for shipping quotes, logistics coordination, or customer support.

Register for an account on our website.

The information we may collect includes:

Contact Data: Your name, email address, phone number, and physical address for shipping/delivery coordination.

Logistics & Project Data: Specific site access details, land location, or project requirements necessary to facilitate delivery or customization.

Payment Data: Information provided by you for order processing (Note: Sensitive payment card information is processed directly by our secure payment gateway providers).

2. How We Use Your Information
We use the information we collect to:

Facilitate Logistics: Coordinate with freight companies to arrange the transport and delivery of your items.

Provide Customized Service: Respond to inquiries about product customization (color, layout, furniture) and provide accurate quotes.

Communicate: Send you order updates, support messages, and relevant information about your purchase.

Improve Our Business: Analyze website usage and customer preferences to optimize our product offerings.

3. Sharing Your Information
We do not sell your personal information. We only share information in the following situations:

Logistics Partners: We share your contact and delivery details with our trusted freight and transport partners solely to complete your delivery.

Legal Requirements: If required by law or to protect our rights and safety.

Service Providers: We may share data with third-party vendors (e.g., web hosting via SiteGround, Shopify store management) who perform services on our behalf.

4. Data Security
We implement appropriate technical and organizational security measures to protect the personal information we hold. However, please be aware that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

5. Your Privacy Rights
Depending on your location (such as Australia), you may have the right to request access to, correction of, or deletion of the personal information we hold about you. If you would like to exercise these rights, please contact us using the details below.

6. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:

Company Name: KELLEYAUS PTY LTD

Email: [hello@kelleyaus.com.au]

Address: [84 Dunheved Circuit, St Marys NSW 2760]